Senior DTC Sales & Marketing Associate (Part-Time or Full-Time Year-Round)
Sea Cider is hiring someone to lead our “direct-to-consumer” sales! Are you an experienced sales professional with a flair for retail sales? Are you keen to help with social media campaigns and other marketing initiatives to drive DTC revenue? Do you love the idea of working for a farm-based cidery that crafts award-winning cider? Then we’d love to hear from you!
Quick Stats
- Compensation: $18.25 to $19.50 per hour (depending on experience) + 4% vacation pay + a share of pooled gratuities, for a total average target compensation of $27.28 (gross) per hour
- Work schedule: 9am to 2pm five days/week. Tuesdays & Wednesdays off.
- Vacation: 2 weeks + option of up to two week additional vacation
- Level of responsibility: reports to Sales & Marketing Manager
- Focus areas: All Direct to Consumer (DTC) sales – Retail Store, eCommerce & Cider Club – plus helping with marketing to drive product sales
- Experience: Retail sales experience, plus any of the following: Social media, digital advertising tools, copywriting, website content management, email marketing, photography
The Job
Our Senior DTC Sales & Marketing Associate will help us reach our DTC revenue target from our on site Retail Store, ecommerce, and Cider Club. Focus areas:
Ciderhouse Store
- Merchandising, creating seasonal displays, executing monthly promotions and managing our gift basket program
- Managing store inventory, sourcing goods from local suppliers, and collaborating with local artisans to create Sea Cider branded merchandise
- Managing the store float, completing cash outs, and regularly updating information in our POS system
- Creating sales & inventory reports to review with our Sales & Marketing Manager
- Keeping the retail store and storage spaces clean, organized and welcoming
- Processing customer purchases
eCommerce & Cider Club
- Processing consumer orders that arrive by website, phone, email or DMs
- Planning Cider Club roll-outs, packing orders, and responding to Cider Club member inquiries. Signing up new members!
Marketing
- Social Media: Responding to social media messages, creating content and scheduling posts
- Updating website and assisting Sales & Marketing Manager with other product-related marketing initiatives
This person reports to our Manager of Sales, Marketing & Business Development. Performance is measured against DTC revenue, customer engagement and productivity metrics.
The work week is 9am to 2pm, with Tuesdays and Wednesdays off. Compensation is $19.50 per hour + 4% vacation pay + a share of pooled gratuities, for a total target hourly compensation of $27.28 (gross). Additional hours/shifts are available for those interested in full time hours.
Comprehensive training is provided on our policies, sales & marketing protocols, and cider!
Benefits:
- A cider allowance!
- Casual dress
- Company events (summer BBQ, winter holiday party, pizza parties!)
- Dental care*
- Extended health care*
- Farm fresh eggs!
- Free on-site parking
- Life insurance*
- No early mornings!
- No late nights!
- Paid time off for sickness, bereavement or extreme weather events
- Store discount for food, beverages and merchandise!
- Technology allowances (cell phone, computer)
* Must work a minimum of 30 hours per week to qualify.
About Us
Sea Cider is a certified organic farm near Victoria, BC that crafts award-winning cider from heirloom apples. Our mission is to create exceptional cider experiences as community-minded, conscientious land stewards. We foster a positive, inclusive, and collaborative work culture and are proud to produce both great cider and great customer experiences.
About You
You are a sales professional with a proven track record in retail sales. You have worked on social media campaigns and other kinds of marketing initiatives, and have a blend of analytical, creative and organizational skills. In addition you have:
- Education: Serving It Right required; Food Safe an asset. Post secondary degree or diploma in marketing, communications, sales or related field required
- Vocational experience: at least one year of retail sales or marketing experience required, with experience in social media, digital advertising tools, copywriting, website content management, email marketing, graphic design, or photography.
- Industry experience: Experience in retail & consumer goods required.
- Communication skills: excellent written and verbal communication skills, a gift for diplomacy, and a proven track record in problem solving, resolving customer complaints successfully, and avoiding complaints in the first place!
- Technology & equipment: Highly proficiency using common industry software, and an eagerness to learn new programs and systems.
- Personal aptitude: a high degree of professionalism and personal accountability for achieving targets. Curiosity, great listening skills, a gift for collaboration and an openness to feedback. A willingness to “roll up your sleeves” to get the job done and collaborate with colleagues. An interest in learning about cider!
- Work week available: Able to work part time hours year round, 9am to 2pm, with Tuesdays and Wednesdays off.
- Physical requirements: Able to lift up to 25 kg several times daily (cases of cider, for example) and to work walking and standing up for hours at a time.
- A Health & Safety mindset, and agree to follow our Communicable Disease Plan and all safety protocols.
- Continuous improvement: A desire to work for a business that is growing and seeking to continually improve
How to Apply
Qualified applicants are encouraged to apply in confidence with a resume plus a cover letter that describes how you meet the requirements for the position. We thank all applicants for applying; however, only short-listed candidates will be contacted.